At 3Deline, our commitment to your satisfaction extends beyond providing exceptional products. Our dedicated support team is here to assist you at every step of your 3D printing journey. Whether you have a question about our products, need technical assistance, or want guidance on optimizing your 3D printing experience, we're ready to help.
Frequently Asked Questions
1. How do I place an order?
Placing an order is easy! Simply browse our collection, add your desired items to the cart, and proceed to checkout.
2. Can I customize a 3D printed object?
Absolutely! Many of our products are customizable. Look for the "Customize" option on the product page or contact our support team for assistance.
3. What materials do you use for 3D printing?
We utilize high-quality and eco-friendly materials. Check the product descriptions for specific material details.
4. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. Use this to track the status of your delivery.
5. How long does the customization process take?
The timeline varies based on the complexity of the design. Our team will provide an estimated timeframe during the consultation.
6. Can I make changes to my design after submitting it?
We understand that ideas may evolve. Discuss any modifications with our team, and we'll do our best to accommodate your changes.
7. Which 3D printer do you use for the customization process?
We utilize cutting-edge 3D printing technology, employing Bambulab, for our services. Our printers are known for their precision, reliability, and ability to bring your customized designs to life with exceptional detail.
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Contact Information
Phone
+41 76 464 27 27
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We appreciate your trust in our products and our commitment to providing exceptional support. Your 3D printing success is our priority!